087-058-1770         Free Delivery for orders over R1000!

FAQs

DELIVERY INFO

As we have kept to a single fixed rate structure, we utilise the most cost effective delivery method based on the volumetric size and destination of your order.  We don’t deliver the same day, on weekends or public holidays as a rule of thumb but you are welcome to chat to us if you need your order expedited quicker.

No, we only ship within South Africa

How much is delivery?

Orders above R1000 qualify for free delivery, provided the order does not consist of oversized items.  

A standard fee of R95 applies to orders under R1000, provided the order does not consist of oversized items.

Oversized items will attract additional fees, which are displayed during checkout.

Items in stock in our store can be delivered to major centres within 1 to 2 days from the order being placed.

Items not in stock in our store but in stock at the suppliers usually take 3-5 days.

Sorry, we do not use the postal services for any deliveries.  We can deliver direct to a physical address.

PAYMENT INFO

In our Retail Store:  With Cash, Card or Zapper

On our Online Store: With Card, Zapper, Masterpass (via PayFast) or Bank EFT.

As a general rule we don’t. Our pricing is competitive and structured to keep us in the game!

It absolutely is!  Our site is protected with SSL security (see the lock in your browser next to our domain name).  Also, we do not store any credit card info on our site - your payments are processed through the secure PayFast platform.

No, we don't.  This is not only illegal to do so, but just downright not right!

ORDERS & RETURNS

Yes you may.  We offer a great, 30-day no hassle return policy.  Simply get in touch with us to return your new, unused and unaltered order. Some exceptions apply, but we will do our best to accomodate you.

Can I cancel my order once it has been placed?

Yes, but only if the order has not yet been shipped from our side.  If the order has been shipped, you will need to wait for the items to arrive at your delivery address before submitting a return.